Roaming

The NeoPhone service is now also available from abroad: you can telephone from many parts of the world to any country. The tariffs of such calls will not be the local tariffs valid at the site of call origination: your NeoPhone balance will be debited with the tariffs specified below.

 

Usage from Abroad

  • Dial the toll-free number used in the given country (the service works from both fixed lines and mobile phones operating in the given country).  
    To make a call, press 1.  
  • Dial the code (together with the #).  
  • Dial the destination number (if it is a foreign number, also dial the 00 prefix, if you call a number in Hungary, always dial 06 first) and then press #.

Example: if you want to call the number 1234567 in Budapest from Germany and you code is 12345# 5678#, you have to dial the following string: 0800-1011746 1 12345# 5678# 06 1 1234567.

 

Roaming tariffs

Country
Dialing prefix
Roaming tariffs (HUF/minute, incl. VAT)
From fixed line
From public phones
From mobile phones2
United States Of America (continent)
18666116157
25.00
250.00
25.00
Australia
1-800-008914
80.00
80.00
80.00
Austria
0800677042
25.00
25.00
110.00
Ireland
1800992143
35.00
160.00
250.00
Belgium
080049798
25.00
110.00
160.00
Danmark
80-880881
25.00
25.00
25.00
Finland
0-800-1-12639
35.00
35.00
35.00
France
0805113783
25.00
250.00
25.00
Greece
00800-12-6322
75.00
75.00
75.00
Holland
08000203424
25.00
160.00
250.00
Canada
8662443572
35.00
35.00
35.00
Poland
0-0-800-1211293
75.00
75.00
75.00
Great Britain and Northern Ireland
0800-279-3598
25.00
110.00
25.00
Germany
0800-1011746
25.00
75.00
110.00
Norway
800-13716
55.00
55.00
55.00
Italy
800985839
25.00
75.00
160.00
Spain
800099638
75.00
75.00
250.00
Switzerland
0800000626
25.00
75.00
185.00
Sweden
0200887487
25.00
25.00
110.00

 

 

Costs of calls = roaming fee (per minute) + basic usage fee (per minute)
Example: you want to make a call from a fixed line in Germany to a fixed line in Hungary (during off-peak hours, Hungarian time): the cost of your call will be the total of HUF 25 + HUF 5,90, i.e. HUF 30,90 per minute.
 
¹ In certain countries, you may have to insert a coin in a public phone, which will be refunded at the end of your call. With foreign service providers we cannot guarantee that the dial-up number specified for the given country can be reached in the whole area of the country, from all phone sets (including public phones). It may happen that – though international toll-free (“green”) numbers can be called free of charge – certain hotels will charge you a certain amount for the making of calls. Please check the terms and conditions of telephone usage before you make your call. 

 

The dial-up numbers and the restrictions belonging to them have been specified on the basis of negotiations with the telecom service providers of the different countries. Local service providers have the right to unilaterally modify the terms related to accessing the NeoPhone international toll-free (“green”) number. Therefore, Invitel Zrt. can only guarantee the toll-free operation of the dial-up numbers operated in its own service area. Please collect information on the list of dial-up numbers and the tariffs in force on this webpage or from the NeoPhone Customer Service. 

 

In case you dial a number from the mobile phone of a certain country. If you wish to use a mobile telephone of a Hungarian mobile service operator from abroad, please consult the operator regarding the applicable roaming fees.